Account Deletion
Version 1.0 · Effective
Request deletion without signing in
Email support@auradeal.in from your registered email address with the subject “AuraDeal account deletion”. Identify the account and say whether you want full account deletion or deletion of particular information. If you cannot access that email, explain this to support; we may ask for proportionate ownership verification. This public request route is also available to Flutter users. Do not send your password, OTP or unnecessary identity documents.
Deletion and deactivation differ
The existing account deactivation function disables account access, revokes sessions and archives active or pending listings. It does not erase the account or its data. Full deletion requests are handled by support after ownership checks. We will explain any information needed, confirm the outcome and identify any justified retention or inability to fulfil a request under applicable law.
What happens to information
A deletion request covers account/profile information and associated listings, media and Shorts, subject to necessary retention. Messages already received by others, reviews, complaint records, fraud/security evidence, legal records and backups may require separate handling or lawful retention. Copies saved by others or indexed externally may remain beyond our control. Retained records should be restricted to their justified purpose and removed or anonymised when no longer needed. Contact the Grievance Officer if a request is unresolved. Future paid services must explain subscription cancellation separately before launch.
Operator and contacts
Aura Digital Products Private Limited
Registered office: S2/346 R-7, Sikraul, Varanasi, Uttar Pradesh, India
Support: support@auradeal.in
Grievance Officer email: saimakhan@auradeal.in
For complaints, see Grievance Redressal. For removal of your account and related data, see Account Deletion.